The Power of Social Media

I love social media: twitter, facebook, and blogging. It’s amazing the things that can happen out of social media. In the past few months I have really gotten into twitter. I like it even more than facebook, which if you know how much I love facebook you would be shocked!

So after seeing this commercial on television:

This commercial pretty much sums up my life right now.

I had this conversation on twitter with the lovely Katelyn:

So after this exchange on twitter, I received the following tweet from Tide:

Heck yesssss I will give you my address for some free tide! I figured it would take weeks or months to receive this free tide. Kind of like a rebate thing that takes forever. Well I was in for quite the surprise when I opened my mailbox last night and I found this:

Well Angie you just made my night! Within a week I had this in my possession! This is what social media and community management should be within a company. Making customers happy without them even asking. I would LOVE to do this as my job, hopefully one day I will.

It’s crazy how a couple tweets ended up with free tide, but I truly appreciate it! Thanks Tide! I’ve always used Tide and this gesture will definitely keep me as a loyal customer for years to come.

disclaimer: Tide did not ask me to blog about this or even knows I have a blog. I wrote this blog because I was truly impressed with their community management/social media team and wanted to share. 

Has a company ever sent you anything via social media just because?

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2 thoughts on “The Power of Social Media

  1. Hey Amy—it’s me Angie from Tide. I’m glad you received the coupon so quickly. Thanks for posting about it as well…you have made our day! 🙂

  2. I didn’t get anything out this, except for a laugh but I think I will always buy Tide from now on just because of this! 🙂 They have a sense of humor and appreciate their consumers!! Go Tide! Thanks for sharing Amy!

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